Industrial Electronic Services is committed to user privacy in our products and services. This policy outlines our company / proprietary information handling practices. If you give us company / proprietary information, we will treat it according to this policy. Types and Uses of Company/ Proprietary Information
Your company / personal information is used in the following ways:
User IDs and Passwords (*)— Provide you with access to your order status information and to protected product and pricing content.
Account Information — Tells us more about who you are, how to contact you, and your shipping and billing information. May also contain any preferences you have provided.
Customer Feedback, Surveys and Support — Provides a mechanism for requesting information from IES and collection of information from our customers. Also used to tell us how we can improve our products, repair services and other Industrial Electronic Services processes.
E-mail Correspondence — Used to raise and respond to issues and inquiries of all types. Also used to distribute information about IES, our products, and services.
Order Status/transactions — Shows status of services you have requested along with tracking of ship information from carrier site(s).
Mailings – Your company information may be used as part of our responsibility to keep you informed of any IES events, changes, updates or any other information we feel is important that you should be advised.
We will only use your company / proprietary information in the ways specified when it was collected. Any changes to the way in which we use your company / proprietary information, will be clearly posted in the privacy policy section of the website. This is the only place that this information will be indicated.
Information on Security / Confidentiality Measures
We protect the company / proprietary information you share with us. Access to your information is limited to people who need it to do their job within Industrial Electronic Services.
Authorized third-party agents may also need access to some of your company / proprietary information. For example, if we need to ship something to you, we must share your name and address with a shipping company. We only provide third-party agents with the minimum amount of information needed to complete the requested service or transaction. We do not otherwise share your company / proprietary information with third-parties, unless you have granted us permission to do so.
We may respond to subpoenas, court orders, or legal process. We also may choose to establish or exercise our legal rights or defend against legal claims.
We may collect and possibly share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of IES's standard terms and conditions, or as otherwise required by law.
Linked Web Sites
At times IES may provide links to third party sites. Since we do not have any control nor take responsibility for any content contained on these 3 rd party sites, we recommend that you review the privacy policies posted on these 3 rd party sites.
Data Retention
Industrial Electronic Services shall retain your company / proprietary information for as long as you are a customer of IES, unless otherwise indicated in writing by your company to IES to remove such information.
Cookies
The IES Web site use cookies. Cookies help us provide a better user experience by providing easier access to your order status/tracking information. In this situation, a cookie will store useful information that enables our Web site to remember you when you return.
If you choose to disable cookies in your browser, you can still access your information, however you will need to log in each time you come to the IES site.
From time to time Industrial Electronic Services may use third parties to monitor web traffic, statistics, advertisement 'click-through', and other activities on the IES site. Where authorized by IES, such third parties may use cookies, IES's Web log files and other monitoring technologies to compile anonymous aggregate statistics on IES's Web site visitors.
Current versions of Web browsers offer enhanced user controls regarding the placement and duration of both first and third party cookies. Search for Cookies under your Web browser's Help menu for more information on cookie management features available to you.
Updating Company/Personal Information
We need your help in making sure your company / proprietary information is correct in our systems. Please notify us of changes to your name, address, title, phone number or e-mail address. Please contact IES directly to make these changes to your profile. IES cannot be held responsible for incorrect order or tracking information if your company information is not up to date.
In order to receive a customer number and have access to the Industrial Electronic Services database for product, pricing and order status information you will need to contact the IES sales department at 1-877 437-8324. You will be requested to provide comprehensive company / personal information at that time. After a review and approval of your company / proprietary information by IES management you will be given access to this information.
Industrial Electronic Services/Product and Pricing Information
Information pertaining to product and pricing contained on the Industrial Electronic Services website, located at www.iesgolf.com is considered confidential and proprietary. Customers accessing this information are not permitted to dispense any IES product or pricing information to anyone outside their company without written consent by IES. Customers knowingly releasing confidential information will be denied further access to the IES database.
Contact Information
You may contact Industrial Electronic Services through many different methods. Please click HERE to use a form to contact us. If you prefer, you may use USPS mail, fax or e-mail by contacting us at:
Industrial Electronic Service
Customer Care - Privacy Policy Issues
15287 Road 28 1/2
Madera, CA 93638
Toll Free: (877) 437-8324
Fax: (559) 645-6216
E-mail:
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